PURCHASING PROCESS

 

Ordering and delivery
Once you select your canopy and provide all relevant details as requested on our enquiry form we will confirm the delivery process and time based on your location and available stock for your particular canopy type and colour.

Delivery may vary between 3 days to six weeks depending on location and stock availability, we will be able to confirm this immediately when we receive your order enquiry.

The Ute Canopy Co will deliver you canopy to you. We can also complete the installation of the Canopy if required (this service is not available in some areas where we engage 3rd party couriers to deliver the Canopy)

Payment
Payment in full must be provided upon order confirmation. We accept payment in a number of convenient and secure payment options including, direct bank transfer, bpay or a range of popular credit cards. The Ute Canopy Co do not store any personal financial details from any transactions as our payment systems are linked directly to our bank thereby ensuring utmost confidentiality and security for all customer transactions.

Guarantees
All products are guaranteed to reach you in perfect condition. All products are individually wrapped with multiple protective layers, strong cardboard and stored on timber pallets to ensure a safe transport. Should any damage occur during transport we will replace your product in its entirety.

The quality and craftsmanship of all our products (excluding Glas) is guaranteed for a minimum of 12 months.

 

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